Hartwell plc

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Hartwell plc - Why join us?

Current Vacancies

Hartwell is one of the leading multi-franchise motor groups in the UK. Operating from 23 dealerships,
representing a variety of franchises, including Ford, Vauxhall, Land Rover, Peugeot, and Jaguar,
Hartwell can trace its history back to 1919. Part of the international ALJ corporation, our
associated group companies include technology, property, finance and training businesses.

Due to the continued growth of our sales and aftersales operations together with customer demand
we are actively seeking high quality people to join us in order to further develop our business.
The range of opportunities that exist within our dealerships are: -

- General and Departmental Managers
- Sales Executives
- Service Technicians & Service Advisors
- Apprentices (Service, Bodyshop, Parts)
- Parts Associates
- Bodyshop Technicians
- Finance and Accounts Associates

Join us and you'll discover a business where initiative, excellent customer service and commitment
are encouraged and success is rewarded. In addition to a competitive salary, we offer 22 days annual
leave, and, after six months service you are entitled to a range of discounts, including discounted
car purchases and servicing. The Company also administers a Stakeholder Pension Plan.

Sales Executives

Our sales executives are key to the success of our business and the latest innovative training
techniques ensure that you are trained to the highest standard. Even if you don't have sales experience
we would be interested to hear from you.

You will ideally have: -
- Excellent customer service skills
- Motivation to achieve targets whilst not compromising on quality of service
- Positive and helpful attitude
- Drive, energy and commitment to seek every sales opportunity
- Excellent rapport building skills
- Enthusiasm to learn
- IT literate & willingness to learn systems
- A full driving license

Service Technicians

Our Service Technicians work to the highest standards of quality and efficiency. In this important
role in our service departments you will be fully competent in the servicing and repair of vehicles,
to the highest manufacturer standards. As well as technical competence in the mechanics of a vehicle you
may have a thorough knowledge of the electrical and electronic components of a vehicle and be
comfortable with using the latest diagnostic equipment to identify and rectify faults.

You will have a positive, 'can do' attitude, and willingness to work as part of an effective team. You
should be a good team player and communicator to ensure the smooth and efficient flow of work through
the workshop, ensuring you liase with other team members to meet and exceed customer expectations.
Our technicians also benefit from regular manufacturer training to ensure you are kept up to date with
the latest models and techniques.

Service Advisors

A key customer facing role, you will be the first point of contact for our customers in the service,
department. In this busy and varied role you will be exceptionally organised to ensure the efficient,
booking and servicing of customer vehicles. You will be a good team player with excellent,
communication skills, along with the ability to sell additional products and services to our customers.,
There are various IT Systems and processes in place to assist you in your role, so being computer literate,
will be an advantage along with a keen eye for detail to ensure you are accurately recording our customer,
details.

As a service advisor you will gain knowledge of some of the common technical issues faced by our,
customers, so it is not necessary to have a thorough working knowledge of car engines!

Apprentices (Service, Bodyshop, Parts)

At Hartwell, we believe in investing in our Apprentices within our Service, Bodyshop and Parts,
operations. Joining as an Apprentice will mean you will study towards a structured NVQ or Modern,
Apprenticeship programme supported by either the Manufacturer or the Retail Motor Industry Training,
body, ReMit. We believe learning is a continuous process and we will support you in this with the,
necessary work based opportunities.

You'll need to be a quick, motivated worker keen to attend college to achieve an NVQ or Modern,
Apprenticeship. Ideally you will have achieved or been predicted a minimum of three GCSEs at,
grade C or above.

As a trainee you will benefit from working in well-equipped workshops on some of the latest models,
and you will be fully trained in the use of the latest advance diagnostic systems. We often promote,
from within and if you successfully achieve your qualification there are great prospects to become a,
highly skilled service or bodyshop technician or parts professional, perhaps even management of,
the future, if that's what you want.

Parts Associates

The Parts department plays an important role in supplying both internal and external customers with,
parts to meet their needs. In this role you will ensure that the right part is in the right place at,
the right time.

To succeed in this role you will have a keen eye for detail, and excellent organisation skills.,
To assist you there are systems and processes in place including a computerised stock and order,
management system, so you will ideally need to be IT literate.

As well as dealing with customers (both trade and retail) you will also be receiving, sorting and,
storing parts as they arrive, to ensure we have the correct stock and it can be easily found, thus,
ensuring the best possible service to your customers.

Bodyshop Technicians

Our Bodyshop Technicians work to the highest standards of quality and efficiency. In this important,
role in our bodyshop department you will be a fully competent specialist in either paint or panel work.

You will have a positive, 'can do' attitude, and willingness to work as part of an effective team. You,
should be a good team player and communicator to ensure the smooth and efficient flow of work through,
the workshop, ensuring you liase with other team members to meet and exceed customer expectations.

Finance and Accounts Associates

Our Branch Financial Controllers are a key part of the dealership management team. Within our,
finance and accounting opportunities, roles may include, Branch Financial Controllers, Assistant,
Accountants and Account Clerks.

Whatever role you are in within accounts, it is essential that you are able to complete accounts,
and related matters to a high standard of accuracy whilst meeting strict deadlines. Ideally you will,
be fully qualified or working towards a relevant qualification in this field. You will also have,
excellent team working and communication skills along with commitment to the role. Motor trade
experience, is not essential to this role as long as you have strong business acumen and
sound analytical skills.

How to apply

If you are interested in joining us then please send your up to date CV and a covering letter,
detailing your interest and suitability for a role, to the General Manager of your local dealership.,
Details of our dealerships can be found in the 'Locations' section of this website.

General & Departmental Managers

We may also have management opportunities, so if you are a high performing and successful,
General or Departmental Manager then we would like to hear from you!

In these roles you will be responsible for ensuring that your dealership/department is,
profitable and efficient, associates are managed and motivated effectively, selling,
opportunities are maximised, and customers receive outstanding service. You will be able to
demonstrate, effective leadership skills along with the ability to deliver under pressure,
ensuring that all, your targets are met. You will also be process orientated, IT literate
and passionate about all the, dealership functions.

If you have a current strong track record, and have the ability to deliver consistent exceptional,
performance, then please send your CV with a covering letter to hr@hartwell.co.uk, stating,
which locations you would be interested in working at.

Hartwell Plc is an equal opportunities employer


Hartwell Plc uses automotive training courses provided by Autavis


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